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  • Last updated: October 2025

    Astraía respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

    1. Information We Collect

    We may collect the following information:

    • Name, billing/shipping address, email, and phone number when you place an order.

    • Payment details (processed securely via third-party providers).

    • Email address if you join our mailing list.

    • Usage data (cookies, analytics) to improve our website experience.

    2. How We Use Your Information

    We use your information to:

    • Process and deliver your orders.

    • Communicate order updates and customer support.

    • Send marketing emails (only if you opt in).

    • Improve our site experience and product offerings.

    3. Sharing Your Information

    We only share information with trusted third parties necessary for order fulfilment, such as:

    • Payment processors (Stripe, PayPal, Squarespace Payments)

    • Shipping carriers (Royal Mail, Evri, UPS, etc.)

    • Email providers for newsletters (Squarespace Email or Klaviyo)

    We never sell or rent your personal data.

    4. Cookies

    Our site uses cookies to function properly and analyse website traffic. You can control or disable cookies through your browser settings.

    5. Data Retention

    We retain your information only for as long as necessary to provide our services or comply with legal obligations.

    6. Your Rights

    You have the right to:

    • Request a copy of your data

    • Correct or delete your information

    • Withdraw consent for marketing at any time

    To exercise these rights, contact us at contact@astraia.co.uk.

    7. Security

    We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.

    8. Updates

    We may occasionally update this Privacy Policy. Any changes will appear on this page with an updated revision date.